Patient Resources
ALERT: Patient Service Centers DO NOT collect or test specimens for COVID-19.
If you are experiencing flu like symptoms, please contact your provider or your local Public Health agency for direction. For more information visit: https://www.cdc.gov/covid/index.html
Preparing for Your Lab Test
Learn how to prepare for your upcoming lab test, as well as what to expect afterward, how you'll get your test, or how to prepare a child for a blood draw.
What to Bring to Your First Appointment
When visiting one of our patient service centers, be sure to bring the following information with you:
- The test request form from your healthcare provider or physician
- Your current insurance identification card
- A current government-issued photo ID (e.g. driver's license)
If you're uninsured and paying for your lab work at the time of service, please bring a check, credit card (Visa, Mastercard, Discover) or money order.
Billing & Insurance
Visit our billing and insurance page for frequently asked questions.
Questions?
If you have any questions, we're here help. Visit our Contact Us page for different options on how to reach one of our customer service representatives.
Contact Us
Pediatric Patients
Minors (under age 18) must be accompanied by a parent or legal guardian for lab testing. If you are bringing a minor and you're not that person's legal guardian, you'll need to bring a notarized statement signed by his/her parent or legal guardian authorizing permission for collection and billing of tests ordered by the patient's doctor.
Home Collection
Home Sample Collection Instructions are available here.
